Privacy Policy

Last updated: November 25, 2024

FitmentFlow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our Shopify application.

Information We Collect

When you install and use FitmentFlow, we collect:

• Store Information: Your Shopify store domain and basic store details necessary for app functionality.
• Product Data: Access to your product catalog to enable the Year/Make/Model parts finder functionality.
• OAuth Tokens: Secure access tokens provided by Shopify to authenticate API requests on your behalf.

How We Use Your Information

We use the collected information to:

• Provide and maintain the FitmentFlow parts finder widget on your storefront.
• Process your product data to match with your fitment CSV data.
• Manage your subscription and billing through Shopify's billing system.
• Provide customer support and respond to your inquiries.
• Improve and optimize our application.

Data Storage and Security

We take data security seriously:

• OAuth access tokens are stored securely in encrypted database storage.
• We use HTTPS for all data transmission.
• We do not store customer personal information from your store's orders or customers.
• Your fitment data (CSV) is processed client-side and is not stored on our servers.

Data Sharing

We do not sell, trade, or rent your information to third parties. We may share data only:

• With Shopify as required for app functionality and billing.
• When required by law or to protect our legal rights.
• With service providers who assist in operating our application (e.g., hosting providers), under strict confidentiality agreements.

Data Retention

We retain your data only as long as necessary:

• While your app is installed and your subscription is active.
• Upon uninstallation, we delete your store's access tokens and subscription data.

Your Rights

You have the right to:

• Access the data we hold about your store.
• Request deletion of your data by uninstalling the app.
• Contact us with any privacy-related questions or concerns.

Cookies and Tracking

FitmentFlow does not use cookies or tracking technologies on your storefront. The widget operates entirely within your store's pages without collecting visitor data.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.